Terms of service

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Terms of Service

Welcome to Dr. Elie Organics. These Terms of Service (“Terms”) govern your use of our website and the purchase of products from our store. By accessing or using our website, you agree to comply with these Terms. Please read them carefully before using our services.

1. General Information

Dr. Elie Organics (“we,” “us,” or “our”) provides natural and organic skincare and haircare products through our official website. By purchasing from us, you acknowledge that you are at least 18 years old or have permission from a legal guardian.

2. Product Information

We make every effort to display accurate descriptions, images, and details of our products. However, colors and textures may vary slightly due to natural ingredient variations or screen settings. All product claims are based on ingredient properties and user experiences and are not intended to diagnose, treat, or cure any medical conditions.

3. Pricing and Payment

All prices listed are in Indian Rupees (INR) and inclusive of applicable taxes unless stated otherwise. We reserve the right to modify prices, discounts, or offers without prior notice. Payments must be made through approved secure payment gateways at checkout.

4. Shipping and Delivery

Orders are typically processed within 1–3 business days. Delivery timelines may vary depending on your location. Dr. Elie Organics is not responsible for delays caused by courier services, weather conditions, or unforeseen circumstances. For detailed information, please refer to our Shipping Policy.

5. Returns and Refunds

Please refer to our Refund & Return Policy for details regarding returns, replacements, and refunds.

6. Intellectual Property

All content, including images, text, logos, and product designs, is the property of Dr. Elie Organics and is protected by copyright and trademark laws. You may not copy, reproduce, or distribute our content without written permission.

7. Limitation of Liability

Dr. Elie Organics shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or misuse of our products. Please conduct a patch test before use to ensure product suitability for your skin type. Our products are for external use only.

8. Third-Party Links

Our website may contain links to third-party sites that are not operated by us. We are not responsible for the content, accuracy, or practices of these websites.

9. Privacy

Your use of our website is also governed by our Privacy Policy. Please review it to understand how we collect and use your personal data.

10. Changes to These Terms

We reserve the right to modify or update these Terms of Service at any time without prior notice. Continued use of our website after changes constitutes acceptance of the revised Terms.

11. Contact Us

For questions about our Terms of Service, please contact us at:
support@dreleorganics.com
Dr. Elie Organics — Pure. Honest. Natural.